G2

Christopher F.

General Manager

Small-Business (50 or fewer emp.)

10/22/2026

"Dextr Transformed Our Front Desk with Seamless Call Handling and Bookings"

5/5

What do you like best about Dextr AI?

What I like best is that it takes over the work that used to eat up my front desk’s day: phone calls, reservations, guest messaging, and texting. Before Dextr, a missed call usually meant a lost booking, especially after hours or when we were slammed with check-ins. Now every call gets answered, and guests can book or get answers on the spot.

The AI handles the questions we get over and over, like [site lengths, hookups, pet policy, check-in times], so my staff isn’t repeating the same answers all day. It connects with Resnexus, so bookings show up where they should without anyone re-entering them.

The ROI has been easy to see. Our May through September revenue is up over 115% from last year, and Dextr is a big part of that. It has also given my team hours back every week to spend on guests who are actually on property.

The hotel dashboard user interface is intuitive and easy to use.

Setup and support have been great. The Dextr team was responsive during onboarding and has been quick to fix anything we’ve needed since. Review collected by and hosted on G2.com.

What do you dislike about Dextr AI?

There isn't much that I dislike. I don't have any complaints Review collected by and hosted on G2.com.

What problems is Dextr AI solving and how is that benefiting you?

Before Dextr, our front desk was trying to handle phones, reservations, and guest messages on top of check-ins and everything else happening on property. During busy stretches calls went to voicemail, texts sat unanswered, and after hours there was no one to pick up at all. Every one of those was a booking we probably lost to another park.

Now Dextr answers every call, handles reservations, and responds to guest messages and texts right away, day or night. Guests get what they need without waiting, and we’re booking stays we would have missed before.

The results have been easy to measure. Our revenue for May through September is up over 115% compared with the same period last year, and Dextr has been a big part of that. On the staff side, we’ve cut phone and messaging time, which frees my team up for guests on property, site checks, and the work that actually needs a person.

It also helps us run leaner. We’re handling more reservations without hiring a call center or adding more staff. Review collected by and hosted on G2.com.