G2

Arpitha H.

Director Operations

Mid-Market (51-1000 emp.)

8/7/2026

"A Modern CRM That Has Streamlined Our Post-Sales Support!"

4.5/5

What do you like best about DevRev?

What stands out the most is DevRev's modern approach to customer support, seamless collaboration capabilities, and its ability to bring customer conversations, tickets, and service workflows into a single platform. Review collected by and hosted on G2.com.

What do you dislike about DevRev?

Did not came across such downsides but We look forward to exploring more of its AI-driven capabilities as the platform continues to evolve. Review collected by and hosted on G2.com.

What problems is DevRev solving and how is that benefiting you?

DevRev has helped us centralize customer tickets, track service requests efficiently, and improve collaboration between our service engineers and support teams. The platform provides excellent visibility into customer issues, enabling faster response times and better SLA management. Its intuitive interface and workflow automation have simplified our day-to-day operations while enhancing the overall customer experience. Review collected by and hosted on G2.com.