Their QA engineers operate like part of the internal team rather than an external testing function. They participate in discussions, flag risks early, and take ownership instead of waiting for tickets to be handed over. We also liked their practical approach to AI. They focused on use cases that could actually reduce repetitive work and speed up testing rather than introducing tools for the sake of it. Overall, they helped us move from a collection of individual testing activities to a much more consistent QA process. Review collected by and hosted on G2.com.
We have not had any significant issues. They are coping well. Review collected by and hosted on G2.com.