--- title: DeskTime Reviews meta_title: 'DeskTime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 401 reviews by the users' company size, role or industry to find out how DeskTime works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 401 scale: '5' date_modified: '2026-07-13' parent_category: name: HR url: https://www.g2.com/categories/hr --- # DeskTime Reviews **Vendor:** Draugiem Group **Category:** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 401 ## About DeskTime Founded in 2011 and headquartered in Riga, Latvia, DeskTime is an automatic time tracking and workforce management solution under the Draugiem Group ecosystem. Serving over 730,000 users across 6,000+ teams globally, this growth-focused software company specializes in delivering data insights designed for small-to-medium businesses. The platform operates silently in the background, offering 100% automated time tracking without requiring manual employee entry. Its robust feature set includes URL, app, and document-level tracking, real-time productivity percentages, project tracking linked to billable rates, team shift scheduling, and an absence calendar. For organizations requiring deeper oversight, it delivers customizable admin dashboards, third-party integrations, and automated screenshots with optional blurring capabilities to balance accountability with personal privacy. DeskTime addresses the core friction of modern hybrid and remote work setups by replacing error-prone manual timesheets with objective data. It solves widespread workplace challenges like administrative time drain, misallocated resources, and hidden employee burnout. By highlighting workflow bottlenecks and isolating unproductive habits, DeskTime empowers teams to optimize project profitability, streamline payroll processing, and build workplace cultures rooted in trust and operational efficiency. DeskTime officially supports the following languages within its user software interface: English, Spanish, and Latvian. ## DeskTime Pros & Cons **What users like:** - Users love the **automatic time tracking** features of DeskTime, enhancing productivity and providing valuable insights. (47 reviews) - Users value the **time-saving features** of DeskTime, enhancing productivity and simplifying time management significantly. (33 reviews) - Users appreciate the **ease of use** of DeskTime, enabling seamless tracking and productivity management with minimal setup. (32 reviews) - Users love the **automatic time tracking** of DeskTime, simplifying productivity monitoring without manual input. (30 reviews) - Users benefit from **efficient time tracking** and insights into productivity, enhancing performance management and task allocation. (25 reviews) - Users appreciate the **effective time management** capabilities of DeskTime, enhancing productivity through accurate tracking and categorization. (25 reviews) - Features (21 reviews) - Task Management (18 reviews) - Automation (17 reviews) - Productivity (17 reviews) **What users dislike:** - Users find **missing features** in DeskTime, notably lacking options for leave tracking and essential notifications. (14 reviews) - Users find the **limited features** of DeskTime require manual adjustments, detracting from overall efficiency and ease of use. (13 reviews) - Users find DeskTime **expensive** due to unexpected subscription increases and unnecessary multiple accounts for single employee access. (9 reviews) - Users find the **limited customization** options restrict their ability to tailor the app to their needs effectively. (9 reviews) - Users express concerns about **inaccurate tracking** , leading to discomfort and a sense of micromanagement in the workplace. (7 reviews) - Screenshot Issues (6 reviews) - Recording Issues (5 reviews) - Slow Loading (5 reviews) - Users experience **time tracking issues** with DeskTime, impacting their ability to accurately assess productivity during meetings. (5 reviews) - Users face **tracking issues** with DeskTime, leading to inaccuracies in clock-in/out times and disruptive monitoring. (5 reviews) ## DeskTime Reviews ### 1. Desktime **Rating:** 4.5/5.0 stars **Reviewed by:** César M. | Tech Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about DeskTime?** I like the ease of use and that you can add integrations, such as Google Calendar, to synchronize your meetings with the time tracker at work. It also has online support to solve any kind of problem. In terms of performance, it works very well and, regarding the price, it offers various types of subscriptions depending on the budget you have available. **What do you dislike about DeskTime?** I feel it can improve; it's a good product but it can be even better. **What problems is DeskTime solving and how is that benefiting you?** It helps me a lot with monitoring equipment and controlling the work time of employees who are working remotely, as well as with generating reports on arrivals and departures within working hours. ### 2. Useful Boards and Accurate Tracking, Although Connection Could Be Improved **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy B. | Especialista de Métricas y Procesos, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about DeskTime?** The dashboards and tracking of the tool **What do you dislike about DeskTime?** Sometimes, it presents disconnection issues, which can affect the accuracy of the measurements. **What problems is DeskTime solving and how is that benefiting you?** It helps us to make transparent the productivity of remote staff within the hybrid scheme that the company has implemented as a pilot. **Official Response from Support Team:** > Thank you for your review! We're glad to hear that DeskTime has helped your company with managing the productivity of your remote staff. If you notice any connectivity issues, please reach out to our Customer Support (support@desktime.com), and our team will be happy to help! ### 3. Quick Productivity Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Jesus T. | Gerente de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about DeskTime?** I can create different groups and schedules for each of the groups, making it more precise to measure productivity as a group, and then I can focus on a specific employee. None of the employees where it was installed have noticed any difference in the performance of the equipment. It works to provide more precise feedback with data, helping to detect problems with employees in terms of understanding or prioritization. It operates transparently, meaning the user doesn't have to do anything. But once the user understands, it is a great help to know if they are being productive. **What do you dislike about DeskTime?** At the moment, everything seems fine; in more than a year of use, there have been no problems. I would like it to have a lock so that the user cannot deactivate it; it has happened a couple of times. **What problems is DeskTime solving and how is that benefiting you?** For now, just that the user cannot deactivate it. **Official Response from Support Team:** > Thank you for your review, Jesus! We really appreciate your honest feedback. There is actually an option that you can use for your employees. If you go to the Settings -> Account -> Employee permissions, there is a button that enables or disables the option for users to log out/quit the app. We hope this can be of help! ### 4. Needs Work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about DeskTime?** I am able to track the hours I work on each customer’s projects **What do you dislike about DeskTime?** 1. There is de facto no iOS app, since it prohibits long passwords, so I can’t login to it (despite being able to login no problem on the Windows app); whereas I want to be able to log project time on the move when I don’t have my laptop switched on. 2. On Windows it can only take screenshots every 5 minutes which is WAY too long! Every 5 seconds would be my preference, or even better a screen recording. 3. I used DeskTime 6 years ago and I believe at the time you could edit your application title logs but now it looks like you can’t. 4. The new interface is somewhat clunky, with the same information visible on multiple different pages, sometimes with different information mixed in. 5. It is very difficult to know when a project is started because the system tray icon for idle and running are too similar; they should probably be different colours or flash when idle. This means that I often forget to start or stop a project. 6. When idle it continues taking screenshots and logging application titles, unless you enable private time; whereas I want to disable screenshots and tracking on idle. This means that when I show my customers their report, they’re seeing my YouTube videos etc in their log - not good! I am highly likely to switch to a different company when I have time to try another. **What problems is DeskTime solving and how is that benefiting you?** I am able to accurately bill my customers for their projects **Official Response from Support Team:** > Thank you for your review! We really appreciate your honest feedback. We're always looking for ways to improve, so customer feedback is important to us! We wanted to address your first and last points specifically. We've forwarded the information regarding the passwords on the iOS app to our developer team to look into this. And regarding your last point, DeskTime isn't tracking any data during idle time. Please note that idle time is when no actions have been made on the keyboard or mouse for more than 3 minutes (the idle time period could be longer, depending on account settings). If you're using your computer, but don't want to be tracked, you can either start private time or quit the app completely. You can also set specific Tracking times in Settings > Team Members > click on the user > Tracking days. That way, DeskTime will track only within those set times. ### 5. ⭐ 1/5 – Unethical Auto-Renewal & No Support **Rating:** 0.0/5.0 stars **Reviewed by:** prakash p. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about DeskTime?** Nothing we have get completely bad experience **What do you dislike about DeskTime?** DeskTime renewed our annual subscription without consent and charged Rs 1,23,199, up from our previous price of Rs 73,920 — a 67% increase with no notice. We contacted their support for a refund or price adjustment, but they refused without any valid explanation. This is unethical billing, and the lack of accountability is unacceptable. Would not recommend DeskTime to any business that values transparency or fair customer service. **What problems is DeskTime solving and how is that benefiting you?** they only response well till your invoice paid once you will paid they will decline all of your request or support **Official Response from Support Team:** > We're sorry to hear about your recent experience! After reviewing your case, we see a misunderstanding has occurred, and we sincerely apologize. We want to make it right, so we've been trying to get in touch with you regarding a solution; however, we haven't been able to reach you. Please check your email — we hope to hear from you soon! ### 6. Detailed Activity Monitoring on Windows system **Rating:** 5.0/5.0 stars **Reviewed by:** Sayan D. | Technical Support Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about DeskTime?** Desktime monitoring all the activity very deeply even the small activity can be seen in the dashboard **What do you dislike about DeskTime?** One things i have oberserved is that it works very in windows system but in linux based like ubuntu is lacking the bit. **What problems is DeskTime solving and how is that benefiting you?** It solved the problem of monitoring the task and it's timing and using this user can get detail report of the activity throughout day, weelk or month its work very well. **Official Response from Support Team:** > Thank you for your review! Our team is always working hard on improving our app, including the app for Linux OS systems. We really appreciate your feedback! ### 7. A complete tool to measure and regulate how your employees work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about DeskTime?** What I like the most about DeskTime is its accuracy in tracking time and monitoring employee productivity based on the parameters we, as administrators, define. It captures screenshots regularly—no matter how many monitors the employee uses—which adds an extra layer of visibility and accountability. **What do you dislike about DeskTime?** What I don't like as much is that the reports can be a bit confusing and definitely have room for improvement, both visually and statistically. It would also be great if there were an option to record short videos of employees' work sessions for even deeper insights. **What problems is DeskTime solving and how is that benefiting you?** DeskTime allows me to clearly see each employee’s sense of responsibility, their working hours, and provides a general guide to how much effort they’re putting into the company and their commitments. This helps us better understand performance and make more informed decisions. ### 8. Boosting Productivity with DeskTime: A Game-Changer! **Rating:** 4.5/5.0 stars **Reviewed by:** Dev R. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2025 **What do you like best about DeskTime?** DeskTime: A Productivity Powerhouse! One of the best things about DeskTime is its seamless time-tracking capabilities. It automatically records work hours, making it effortless to monitor productivity without manual input. The intuitive dashboard provides insightful reports, helping users analyze efficiency and eliminate distractions. Another standout feature is the project and task tracking, which allows teams to allocate time effectively and optimize workflow. Overall, DeskTime is a fantastic tool for individuals and teams looking to boost productivity, improve time management, and gain valuable insights into work habits. **What do you dislike about DeskTime?** DeskTime: Great, But with Some Limitations While DeskTime offers excellent time-tracking and productivity insights, there are a few aspects that could be improved. The automatic tracking feature is helpful, but pricing a bit high, especially for smaller teams or individual professionals. A more flexible pricing structure could make it more accessible. Despite these minor drawbacks, DeskTime remains a powerful tool for productivity tracking, and with a few tweaks, it could be even better! **What problems is DeskTime solving and how is that benefiting you?** DeskTime: Solving Productivity Challenges with Smart Tracking DeskTime effectively tackles common productivity issues such as time mismanagement, distractions, and inefficient work habits. By automatically tracking work hours and categorizing activities, it provides a clear picture of where time is spent, helping users optimize their workflow. One of its biggest advantages is eliminating the need for manual time logs, which reduces errors and saves valuable time. The project tracking feature ensures that tasks are completed efficiently, making it a valuable tool for teams looking to enhance collaboration. Additionally, DeskTime helps businesses identify unproductive patterns, allowing them to make informed decisions to improve performance. By providing detailed reports, it empowers users to boost efficiency and maintain better work-life balance. Overall, DeskTime is a powerful solution for those seeking better time management, enhanced productivity, and insightful work analytics. ### 9. Product Quality, Usability & User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Burhanuddin B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about DeskTime?** With the Desktime our time traking work is very easier. and accurate. When we give the time record project wise its possible in a minutes. Our whole team is likes desktime working beacuse its not human related work so they are not worry about the error. **What do you dislike about DeskTime?** WE dont know anybody dislike the desktime working. but some of the common features which we need form desktime which is important. like Attendance report. we need reports more strong. **What problems is DeskTime solving and how is that benefiting you?** Its solve our time tracking issue, we are not managing bu micro managing with all employees. and we can monitor also. un wanted sites access. ### 10. Better control of time and tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Julian M. | Strategic Procurement & Logistics Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about DeskTime?** Since I started using DeskTime, I've noticed a big difference in how I organize my days. It allows me to see where I spend my time and easily spot distractions or tasks that take longer than expected. Thanks to its reports and automatic tracking, I can plan better, prioritize what’s important, and stay focused. It's a very useful tool if you're looking to improve your productivity and get a clear overview of your daily work. Highly recommended! **What do you dislike about DeskTime?** Overall, I'm very satisfied with DeskTime, but if I had to point out something to improve, it would be the accuracy of the automatic activity tracking. Sometimes it classifies certain apps or websites as "unproductive" when I'm actually using them for work-related tasks. It would be great if category customization were a bit more intuitive or automated. That said, it's still a very useful tool **What problems is DeskTime solving and how is that benefiting you?** Since I started using DeskTime, I have a much clearer understanding of how I distribute my time throughout the day. It helps me easily identify when I’m most productive and when I tend to get distracted, allowing me to adjust my habits and focus better on what truly matters. Additionally, it’s very useful for managing tasks and projects, as I can see exactly how much time I dedicate to each one. This not only improves my personal organization but also allows me to transparently justify my work hours, which is especially helpful if I’m working as an employee. ## DeskTime Discussions - [How to compute the average statistics for the month?](https://www.g2.com/discussions/how-to-compute-the-average-statistics-for-the-month) - 1 comment, 1 upvote - [What is the best way to usage time of app or a website?](https://www.g2.com/discussions/what-is-the-best-way-to-usage-time-of-app-or-a-website) - 2 comments, 1 upvote - [can you little bit modify it,to give better control to enduser](https://www.g2.com/discussions/can-you-little-bit-modify-it-to-give-better-control-to-enduser) - 1 comment, 1 upvote - [Hi Dude, Question about hang some time.](https://www.g2.com/discussions/hi-dude-question-about-hang-some-time) - 1 comment, 1 upvote - [Does DeskTime record screen?](https://www.g2.com/discussions/does-desktime-record-screen) - 1 comment - [View DeskTime pricing details and edition comparison](https://www.g2.com/products/desktime-desktime/reviews/desktime-review-8075048?section=pricing&secure%5Bexpires_at%5D=2026-07-15+12%3A40%3A07+-0500&secure%5Bsession_id%5D=201625cd-1171-4597-9a6d-d0440d1c913b&secure%5Btoken%5D=a3a51256d0b6a065f2c79047dd50f0d327bf67effb99cd6730e652036a98779b&format=llm_user) ## DeskTime Integrations - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## DeskTime Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Summarization **Monitoring** - Interactions - Web & Application Usage - Screenshots **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Content** - Automation - Content Library **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Activity Monitoring - Employee Monitoring** - Email Activity Tracking - Social Media Activity Tracking **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information **Platform Additional Functionality** - Integrations - Mobility **Feedback** - Archives **Monitoring** - Compliance Monitoring **Productivity Analytics - Employee Monitoring** - Project - Hours - Intelligence - Burnout Indicators **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top DeskTime Alternatives - [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - 4.4/5.0 (2,260 reviews) - [ActivTrak](https://www.g2.com/products/activtrak/reviews) - 4.3/5.0 (325 reviews) - [Time Doctor](https://www.g2.com/products/time-doctor/reviews) - 4.4/5.0 (480 reviews)