AS
Antonio S.
Operations Director
Medical Practice
Small-Business (50 or fewer emp.)
"Dependable Tool that Elevates our Document Management"
What do you like best about DeskConnect?
DeskConnect is a brilliant and straightforward solution that facilitates the management of IT services like customer requests and service desk activities.
The software has streamlined the ticketing process and this helps us in prioritizing business requests.
The tool records the available requests and this gives users the visibility they need Review collected by and hosted on G2.com.
What do you dislike about DeskConnect?
I don’t like the interface, I feel some updates could make it more friendly.
The customization of complex service desk is another issue that needs flexibility Review collected by and hosted on G2.com.