G2

Carry The C.

Content Creator & Founder

Small-Business (50 or fewer emp.)

9/18/2026

"Depla.ai Keeps Customer Calls Covered—Even When We’re Too Busy to Answer"

5/5

What do you like best about Depla.ai?

What I like most about Depla.ai is that it helps us manage customer calls without constantly interrupting our kitchen and catering operations. It can answer questions about our menu, share information with customers, and take calls even when we’re busy or can’t pick up.

The setup is straightforward, and I also appreciate being able to review the calls and conversations afterward. For a small business like ours, having a reliable way to ensure customers don’t end up with a missed-call experience is a big advantage. Review collected by and hosted on G2.com.

What do you dislike about Depla.ai?

As with any AI-based phone system, it can take some initial setup and fine-tuning to make sure the responses match our business exactly. We also occasionally review conversations and make adjustments to improve how it handles specific customer questions. Overall, these are relatively minor compared with the time it saves us. Review collected by and hosted on G2.com.

What problems is Depla.ai solving and how is that benefiting you?

Depla.ai helps us solve the problem of missed customer calls, especially when we’re busy preparing food, handling catering orders, or helping customers. It also helps capture catering inquiries and lead information when we can’t answer the phone, which is particularly valuable because catering orders can be much larger than regular orders.

Instead of losing a potential catering customer because we missed a call, Depla.ai can collect the details and help us follow up. At the same time, it reduces interruptions during our day-to-day operations and helps us stay responsive to customers without needing someone dedicated to answering the phone. Review collected by and hosted on G2.com.