G2

Rachel T.

Patient Concierge, Influencer Relations

Small-Business (50 or fewer emp.)

10/27/2026

"Dentrix Keeps Our Dental Office Organized and Running Smoothly"

4/5

What do you like best about Dentrix?

What I like best about Dentrix is that it keeps essential dental office operations organized in one place. The scheduling system, patient records, treatment history, and billing features make it easier to manage daily front-desk responsibilities and keep the office running smoothly. I especially appreciate having patient information readily accessible, which helps streamline check-ins, appointment management, and insurance-related tasks. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

One thing I dislike about Dentrix is that the interface can feel outdated and unintuitive, making certain tasks more complicated than they need to be. Navigating between patient records, insurance information, and billing can involve too many steps, which slows down front-desk workflows during busy periods. A more modern interface with streamlined navigation and better automation would make the software much more efficient to use. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Dentrix helps centralize essential dental office operations, including appointment scheduling, patient records, treatment planning, insurance information, and billing. Having these tools in one system makes it easier to stay organized, access patient information quickly, and coordinate daily responsibilities. It helps streamline front-desk workflows, reduce administrative confusion, and keep the practice running efficiently, especially during busy hours. Review collected by and hosted on G2.com.