The teamwork. Delphia Consulting has wonderful, professional, and knowledgeable employees on their implementation team that make switching to a new system almost painless. They have a plan and training outlines to make sure you are comfortable with the new system before you go live. They walk you through testing scenarios to make sure your data is correct and working as expected. They allow you the option to make adjustments to decisions made before you knew how the system worked. Going from everything being manual is scary, but they were there for us. And when we had a problem they fixed it. And once your system is up and training is over they don't just leave you. They make sure you know how to get support, who to reach out to when you need help, and allow for continuous training opportunities. Review collected by and hosted on G2.com.
I can't say this was Delphia's issue as we waited until the last possible moment to pick a software. We went from a manual system to the 21st century pretty quickly. The biggest downside to that was the amount of meetings and information crammed into a short amount of time, but Delphia Consulting worked around our schedules and made time for us to be ready for January 1st. Review collected by and hosted on G2.com.