G2

Jeremy M.

IT Specialist

Mid-Market (51-1000 emp.)

5/27/2021

"Great company with various tools to help train employees on Cyber-Security"

4/5

What do you like best about Defendify All-In-One Cybersecurity Solution?

A pretty easy system to learn the reports is nice. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

When submitting a ticket to support I got no answer and the issue was never resolved. Update to this. I have talked to my customer success manager and this was responded to but the response ended up in a Spam folder. Review collected by and hosted on G2.com.

Recommendations to others considering Defendify All-In-One Cybersecurity Solution:

Make sure you have enough time for implementation of the defendify culture and reach out to your success rep. Review collected by and hosted on G2.com.

What problems is Defendify All-In-One Cybersecurity Solution solving and how is that benefiting you?

Phishing testing and training. Creating protocols for cybersecurity concerns, using their posters, training videos, and gaining more knowledge of threats out there. Review collected by and hosted on G2.com.

Response from Jim Albright of Defendify All-In-One...

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Hi Jeremy - Thank you for your feedback!

We are here to help, and are dedicated to make the level of our support surpass expectations.

I see that you and your Defendify Success Manager have been emailing regularly, but to help us understand more about your Defendify support experience, someone from our leadership team will be in touch. In addition, if you ever have an issue that our team was unable to address, feel free to reach out directly to our Co-Founder, Rob Simopoulos:

p: (888) 508-9221

e: rsimopoulos@defendify.io