Firstly, they were very transparent in their approach. This is the kind of work where every provider talks about achieving the moon and back. However, the guys at Defamation Defenders told us the realistic timeframe and how exactly will the process go, regarding removals of negative search results for our clients. Finally, the dashboard came in handy while following up on the link deletions without needing to send emails to them all the time. Review collected by and hosted on G2.com.
Price wise, I consider Defamation Defenders expensive. Since my company isn't that big, paying that much money is quite a significant investment which forced me to make sure that it is worth every penny. Lastly, I found their first onboarding experience a little too repetitive. They needed me to explain my goals more than once to start working. Review collected by and hosted on G2.com.