G2

Chays v.

Product Owner

Small-Business (50 or fewer emp.)

9/28/2026

"Everything in One Place: Smooth Onboarding, Offboarding, and IT in Deel"

4.5/5

What do you like best about Deel HR?

What I like best is having everything in one place. Our contracts (including EOR), onboarding, leave, learning courses and IT all run through Deel, so when someone joins, their contract, onboarding course, laptop and app access are set up from a single system rather than chased across several tools. Offboarding works the same way in reverse: contract end, device collection and a remote wipe all come from one workflow. Deel IT through a shared Slack channel is also a real plus. Each request becomes a tracked ticket, and app installs, temporary admin access and MDM changes usually get handled quickly. Engage has let us build our own onboarding programme and run our first in-house 360 review cycle without adding another tool. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

The performance and career features in Engage still feel less mature than the core HRIS. During our first 360 review cycle, tasks were assigned to a reviewer who hadn't started yet and couldn't be reassigned. When we extended a deadline, completed reviews briefly disappeared. Dual career tracks were removed after we had built our individual contributor and manager paths around them, so we had to rebuild our manager competencies. Leave balances sometimes need manual checking, particularly after a contract change or at an employee's first anniversary. Device collection and inspection after offboarding can also take weeks with little visibility. Support is responsive and usually resolves things, but we raise more of these issues than I'd expect. Review collected by and hosted on G2.com.

What problems is Deel HR solving and how is that benefiting you?

We're a small team spread across several countries, with a mix of direct employees and EOR hires. Before, onboarding, contracts, leave, device management and learning were spread across separate tools and manual handovers, which was hard to keep track of with a lean operations function. Deel HR solves that by putting the whole employee lifecycle in one system. A new starter's contract, onboarding course, laptop and app access are all set up from Deel, and offboarding runs as one workflow that covers contract end, access removal and device recovery. The main benefits are less admin, fewer missed steps, a clear record of who has access to what, and one place to go for local employment questions. Our people team can now build its own onboarding programmes and review cycles in-house instead of relying on extra tools or outside help. Review collected by and hosted on G2.com.