G2

William Y.

Loan Officer

Mid-Market (51-1000 emp.)

5/5/2019

"Every interaction that we have ever had with the team at TCI has been positive. They are so helpful."

5/5

What do you like best about DecisionLender?

The usefulness and highlights of the item are what we like best. Since the majority of the data that we have to settle on a choice is readily available, TCI enables us to settle on snappy choices which our vendors acknowledge and keep on raving about. Our normal choice time went from more than 25 minutes to under 5 minutes, which enables us to let the big dog eat and harden our associations with the vendors. A large number of our sellers have imparted that we are their favored loan specialist as a result of how rapidly we can choice an application. We have likewise observed the announcing abilities to be a long ways past correlation of different items that we have utilized. Review collected by and hosted on G2.com.

What do you dislike about DecisionLender?

In the event that I needed to pick one thing that I don't care for the present moment, I would need to state it would be the procedure to make changes to rules, notwithstanding; we're as of now taking a gander at moving up to Decision Lender 4, which will enable us to roll out the improvements within minutes and truly hoist our loaning items. Review collected by and hosted on G2.com.

Recommendations to others considering DecisionLender:

Responsive sales and care staff. The product is intuitive to use and quick to learn. Adequate job aids are provided. Common sense presentation. Structured for industry-specific needs of car finance. Easily adaptable to customer needs. Learning curve of new introduction team and navigating change of something new. Aligning measurements of different fields within programming is a minor challenge. Review collected by and hosted on G2.com.

What problems is DecisionLender solving and how is that benefiting you?

Since the product is so efficient, we can close deals and provide faster response times, which sets us apart from other banks in the industry. We're also able to maintain a good touch on every level because the reporting functionalities are so superior. Review collected by and hosted on G2.com.