Dealer.com Reviews & Product Details

GM DEALERS- STAY AWAY from DEALER.COM AND THERE WEBSITES ! We have been with them since the begining of this year and are ABSOLUTELY AWFUL!

Our website is never accurate with inventory county, photos, placement etc on a weekly/monthly basis.

They've tried to offer 6 months FREE of there website and they still can not get there sh*t together.

Phone call after phone call, emails, text nothing but lip service and false promises.

I was once a huge DDC advocate but PLEASE STAY AWAY FROM DEALER.COM!!

THERE ARE MUCH BETTER WEBSITE VENDORS OUT THERE!

THESE GUYS ARE AT THE BOTTOM OF THE GARBAGE.

Dealer.com by Cox Automotive your company sucks and I will tell everyone about your AWFUL WEBSITE! Review collected by and hosted on G2.com.

EVERYTHING! THEY LIE, TECHNOLOGY SUCKS AND THEY CAN NOT FOLLOW THROUGH WITH ANYTHING! Review collected by and hosted on G2.com.

It is user-friendly interface and excellent social media advertising. For a smooth online experience for consumers, we can create customised pages with widgets and social network links as well as include widgets from other vendors. Higher recommended platform. Review collected by and hosted on G2.com.

On both a phone, the website had bugs and was difficult to use.Need to add more features for enhancing their flexiblity on dealer.com. Nothing i have no complaint regarding this platform. Review collected by and hosted on G2.com.

Good frontend user friendly . One of the competitive dealers and bring in or attract new customers. Good social media advertisments. Review collected by and hosted on G2.com.

Automotive cox is large, its not easy to cover. The website is bit slow to open. Review collected by and hosted on G2.com.

Since Dealer.com is a part of Cox Automotive, they have the best man power behind them. They are fully and seamlessly integrated with all of our other Cox products (xTime, Vin, vAuto, etc.) and give us what we need. Review collected by and hosted on G2.com.

Because Cox is so large, their support and innovation can sometimes lack. I have had minimal problems, and truly enjoy working with them! I do also have a Dealer Inspire account, and I feel they are a bit more advanced, but I enjoy both. Review collected by and hosted on G2.com.

I can change inventory pricing, sales, designs and so much more and it is instant. Best way to be in control of your products to customers. The customer support is by far the easiest way to get assistance and be creative and if you need help they are there! Review collected by and hosted on G2.com.

Wish I could implement more creative pop ups , overs and unders , LOL Review collected by and hosted on G2.com.

Very simple and easy website to understand and use Review collected by and hosted on G2.com.

Website was glitchy and harder to use on an iphone Review collected by and hosted on G2.com.

I like the help and support I receive from my performance manager. Review collected by and hosted on G2.com.

There's nothing that I can complain about with dealer.com Review collected by and hosted on G2.com.

Dealer.com is one of the top website providers for automotive. They provide everything we need, and have seamless integration with our other products. Review collected by and hosted on G2.com.

Because Cox is such a massive company, there are a few things that tend to fall to the wayside such as cutting-edge innovation and support, but overall we have had a great experience. Review collected by and hosted on G2.com.

I like that Dealer.com was an accepted website provider by many/most car manufacturers from the beginning. We went for a provider that most manufacturers would accept (and co-op), but also require the least amount of training since you only have to learn one backend platform then. I like that Dealer.com provides advertising along with the website. The one time we appreciate an "all-in-one" option since they can integrate everything and start inventory feeds themselves then. Review collected by and hosted on G2.com.

I dislike that on their advertising they are really generic. Everyone always says they make it more local to help with SEO (especially their SEO package). But, turns out that is not the case. Also, it feels like the longer we have been on Dealer.com, the more they are falling behind their competitors. I keep pumping up Dealer.com to our dealership managers to avoid complete overhauls to a different provider. However, I believe with the next website update, I won't be able to avoid it any longer. Other sites just look better and seem to have options that Dealer.com just doesn't offer. Review collected by and hosted on G2.com.

DDCs support team are great to work with and are always willing to TRY matching our website's desired vision. However, their website designs/coding are a bit dated and many basic functions are sub-par or non-existent. For an automotive website, web impressions are important and I feel that at times, our website is kind of a painful experience to navigate through. Review collected by and hosted on G2.com.

See above note of what I like best as I've already contrasted what I dislike. Review collected by and hosted on G2.com.