G2

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/25/2016

"My experience with this program was Satisfactory."

4.5/5

What do you like best about DATATRAK ONE Unified Experience?

The thing I liked most about using this software was that everything was already customized for our business needs. The reporting system was accurate and did not need alterations. This program can be used for CRM, POS, Scheduling, and so much more! Review collected by and hosted on G2.com.

What do you dislike about DATATRAK ONE Unified Experience?

There was nothing not to like when using this system, except for when it was running slowly. I'm not exactly sure whether it was our internet connection, or the software; but it didn't seem to run well consistently. Review collected by and hosted on G2.com.

Recommendations to others considering DATATRAK ONE Unified Experience:

I would recommend that anyone who is trying to decide on this software to make a list of all of the things you need your software to do. For our business, we needed a CRM system where we could house all of our member and prospect information, and be able to track conversion. We also needed a system where we could take those same member and prospect profiles and be able to schedule appointments for them under multiple modalities, as well as be able to confirm and edit those appointments. Review collected by and hosted on G2.com.

What problems is DATATRAK ONE Unified Experience solving and how is that benefiting you?

I had the opportunity to use this software in a fitness facility. We were able to keep a log of our prospects vs. our members. We could schedule different types of modalities on the same calendar. It is also very easy to navigate the entire system. Review collected by and hosted on G2.com.