G2

Carlos B.

Marketing and Communications Manager

Mid-Market (51-1000 emp.)

6/22/2026

"DashThis Makes Reporting Effortless with Best-in-Class Customer Support"

5/5

What do you like best about DashThis?

What I like best about DashThis is how simple and intuitive the platform is. It takes complex analytics data from multiple integrations and organizes it into clear, easy-to-read dashboards that make reporting much more efficient. This has saved our team significant time and improved performance by eliminating the need to manually compile reports. The dashboards are easy for leadership teams and board members to understand, allowing them to track key metrics and monitor results in real time. DashThis also provides strong value for the cost, making it a worthwhile investment for organizations that need streamlined, professional reporting.

The area where DashThis truly stands out is customer support. It is, without a doubt, the best customer support experience I have ever had with a software platform. Not only does the team respond incredibly quickly to questions and requests, but they also take the time to meet with you at no additional cost to ensure you understand the product and are getting the most out of it. They work with your specific needs, provide personalized guidance, and help identify areas where additional training might be useful.

I especially want to recognize Alaric. His attention to detail, responsiveness, and genuine care for customers have been exceptional. To be honest, a big reason I chose DashThis was because of how positive my experience was working with him from the start. Having someone so invested in helping clients succeed makes a huge difference and reflects very well on the entire organization. Review collected by and hosted on G2.com.

What do you dislike about DashThis?

If I had to point to one area for improvement, it would be the AI features. Like many AI tools currently on the market, they are still a work in progress and can occasionally be inconsistent or produce analyses that require a bit of review. That said, I see this more as a reflection of where AI technology is today rather than a limitation unique to DashThis.

Even with those occasional hiccups, I find the AI integration useful. It can quickly compare datasets, identify trends, and provide insights that help guide further analysis. As AI technology continues to improve, I expect this feature to become even more valuable and powerful within the platform. Review collected by and hosted on G2.com.

What problems is DashThis solving and how is that benefiting you?

For me, DashThis solves the challenge of turning large amounts of marketing and communications data into something that is easy to understand and share with others. In my role, I need to report on performance across multiple channels and provide updates to leadership, board members, and other stakeholders. Before using DashThis, gathering and organizing that information could be time-consuming and repetitive.

DashThis allows me to pull everything into one place and create dashboards that are clear, professional, and easy for non-technical audiences to follow. The biggest benefit for me has been the time savings. Instead of spending hours compiling reports, I can focus on analyzing what the data means, identifying trends, and using those insights to improve our work. It has made reporting more efficient, helped me communicate results more effectively, and given our team better visibility into our performance in real time. Review collected by and hosted on G2.com.

Response from Pier-Olivier Tardif of DashThis

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Hi Carlos,

Thank you for taking the time to write such a detailed review! 😊

I'm really glad DashThis has made your reporting easier, pulling data from all your integrations into clear dashboards that your leadership, board, and stakeholders can follow. Saving you those hours of building reports by hand so you can focus on the analysis itself is exactly what we hope for, and it's great to hear the platform delivers that kind of value at a price that works for your team.

I also have to say something about Alaric! His attention to detail and the care he puts into helping customers are exactly what we want everyone to experience, so hearing he was part of why you chose DashThis means a lot. I'll make sure he sees your kind words.

Your point about the AI features is fair, and I appreciate how you put it. AI is moving fast everywhere, and it's good to hear you're already finding ours helpful for comparing data and spotting trends. We're working tirelessly to bring AI into the product in a smart way, delivering real value and options that are solid and useful for users like you, so there's a lot more to come.

Thanks again for your support and for being part of the DashThis community, Carlos. We're glad to have you!