G2

David M.

Mid-Market (51-1000 emp.)

8/21/2020

"The Cyclr team is there when you need them."

4.5/5

What do you like best about Cyclr?

The support I have received from the Cyclr team is exceptional. The timeliness of their response and the quality of the solution or alternative approach is invaluable. They are hands down, the best at providing support in the iPaaS space. Additionally, the flexibility of the Cyclr product has allowed me to do complex tasks without the need for additional code. I can easily put together an integration using the simple drag-and-drop interface. The amount of time I spend building integrations with Cyclr has been reduced by a significant amount. Freeing me up for other work. Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

As with all platforms, dependency on the App you are integrating with can trip you up. Once again, the Cyclr team is there to lend a hand. They dug in and help me with the intricacies of the Apps I am syncing. An area for improvement would be the documentation. While the answer is available, a simple way to find it is more work than necessary. Review collected by and hosted on G2.com.

Recommendations to others considering Cyclr:

Start with a Trial to get the hang of using Cyclr. It is a great tool, but may not be for everyone. Review collected by and hosted on G2.com.

What problems is Cyclr solving and how is that benefiting you?

We are replacing an existing integration between HubSpot and NetSuite. The existing solution has not provided the confidence required for the many Marketing and Lead Management decisions. Using Cyclr, it is simple to visualize the integration which provides a better understanding of what is being synced between the systems. The primary benefit Cyclr provides is the confidence that has been lacking for so long. The sales team is excited to be able to communicate with leads and prospects without concern over bad or old information. Review collected by and hosted on G2.com.

Response from Daniel Twigg of Cyclr

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Hi David,

Thank you for your very kind words.

You’ll be pleased to hear that we’re beginning to roll out improved documentation which will include increased collateral, improved search and a user forum. In the meantime our support team is always here to help :)