G2

Mia L.

Senior Analytics Engineer

Enterprise (> 1000 emp.)

10/1/2026

"Easy Reward Redemptions and Fast, Clear Support"

5/5

What do you like best about Culture Cloud by O.C. Tanner?

I use Culture Cloud at IAG to recognise colleagues and redeem rewards through the culture cloud store. I recently redeemed a Woolworths gift card and a fuel card. I initially thought the fuel card would be delivered electronically, but it was sent as a physical card and I had also entered the wrong delivery address.

I contacted support, and they helped resolve the issue quickly. The communication was clear and the process was straightforward. I also like that recognition and reward redemption are managed in one place. It would be useful to have a short cancellation window after placing an order, in case the wrong reward or delivery option is selected. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

It would be helpful to have a short cancellation window, such as 10 minutes after placing an order, in case the wrong reward or delivery option is selected. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud gives us one place to recognise colleagues and redeem rewards. It makes the process simple and convenient, and I recently used it to redeem Woolworths and fuel cards. The support team also resolved an issue with my order quickly when I selected the wrong delivery option and entered the wrong address. Review collected by and hosted on G2.com.