![Daniel Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Z.")
DZ

Daniel Z.

Sales Manager

Small-Business (50 or fewer emp.)

11/17/2020

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"Best Software for Online Phone"

5/5

What do you like best about CTM?

There are so many functions and reports. The ease of seeing every call and the ability to filter make this simple to use. Also, the customer service is top notch. Review collected by and hosted on G2.com.

What do you dislike about CTM?

The chat function doesn't seem to work properly and there are occasional bugs. Review collected by and hosted on G2.com.

Recommendations to others considering CTM:

If you want a system that integrates with certain CRMs and provides up to date accurate reporting, this is the system for you. Review collected by and hosted on G2.com.

What problems is CTM solving and how is that benefiting you?

With everyone working remotely, it eliminates the need for call forwarding. Review collected by and hosted on G2.com.

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 ![CTM](https://play.vidyard.com/cT8ebuhzSRCbPS14RQaGRv.jpg "CTM")

Rating Updated (12/8/2020)
Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 727 reviewers think of CTM

4.5 out of 5 · Verified reviews from real users

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