G2

Rajeev J.

Digital Marketing Head

Small-Business (50 or fewer emp.)

9/11/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"CRMtravel Keeps Travel Leads, Bookings, and Customer Communication Perfectly Organized"

5/5

What do you like best about CRMtravel?

I use CRMTravel to manage travel leads and customer inquiries, track follow-ups, manage sales pipelines, organize tour packages and itineraries, and keep customer and booking information in one place. Its travel-focused features help manage enquiries from multiple sources, coordinate sales activities, track bookings, and maintain customer communication throughout the travel journey. This helps reduce missed follow-ups, improve team productivity, and convert more travel leads into bookings. Review collected by and hosted on G2.com.

What do you dislike about CRMtravel?

CRMtravel is useful for managing travel leads and customer follow-ups, but some areas could be more flexible. The reporting and analytics could provide more detailed insights into lead sources, conversion rates, sales performance, and booking revenue. The system could also offer more advanced automation for follow-up reminders and lead nurturing. In addition, deeper integrations with WhatsApp, email, accounting platforms, and travel booking tools would reduce manual work and make the overall workflow more efficient. Review collected by and hosted on G2.com.

What problems is CRMtravel solving and how is that benefiting you?

CRMtravel helps solve the challenge of managing a high volume of travel enquiries, customer follow-ups, quotations, and bookings in one place. For my travel business, it helps us respond to leads faster, assign enquiries to the right sales team members, track follow-ups, and monitor each customer from the first enquiry through booking. It also gives better visibility into lead sources, sales performance, and conversion rates. As a result, we spend less time on manual tracking, miss fewer follow-ups, improve team productivity, and have a better chance of converting enquiries into confirmed bookings. Review collected by and hosted on G2.com.