![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

8/14/2026

"Fluid link between help center and chat"

4.5/5

What do you like best about Crisp?

Easy link between the help center and the chat as an operator to easily push articles Review collected by and hosted on G2.com.

What do you dislike about Crisp?

The help center is still too basic in terms of interface and features. The article editing interface on the operator's side (and the UI design on the user's side) should be improved, and a versioning system (view of versions and history) of the articles should be implemented to allow collaboration between operators in the ongoing improvement of the help center articles. Because at this stage, if two operators work on an article at the same time... it's the last one who saves that will overwrite all the changes. Review collected by and hosted on G2.com.

What problems is Crisp solving and how is that benefiting you?

User support made easy, coupled with a simple, effective, and customizable help center Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: OrganicAI Translated

See what 200 reviewers think of Crisp

4.5 out of 5 · Verified reviews from real users

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