their exceptionally rapid support response. Requests—whether operational, technical, or workflow-related—are acknowledged and addressed promptly, often with same-day follow-up.
The platform itself is intuitive, well-designed, and easy to use, significantly reducing training time for staff across different laboratory sections. The mobile and web applications are smooth, reliable, and highly practical for day-to-day laboratory operations, reporting, and communication. Review collected by and hosted on G2.com.
One current limitation we have noted in CrelioHealth is the inability to split samples or reserve individual test orders when multiple tests are issued under the same invoice.
In scenarios where some tests need to be postponed (e.g., fasting requirements, repeat collections, or add-on testing), the system does not yet allow flexible reservation or partial sample handling within a single invoice. This can occasionally impact workflow efficiency and requires interim manual coordination. Review collected by and hosted on G2.com.
Dear Kareeman,
Thank you for such a kind and thorough review!
Hearing that staff across different sections picked up the platform quickly is something that genuinely makes us proud.
The invoice-level sample splitting issue you've described is very specific and well articulated. Fasting requirements, add-ons, delayed collections, these are real
clinical scenarios, and we appreciate you laying them out so clearly. Our team will look into this and work towards making the workflow more
flexible in such situations.
We look forward to continuing to support your lab's growth and will keep working to make the experience even better for your team.
Team CrelioHealth