![alex a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "alex a.")
AA

alex a.

Mid-Market (51-1000 emp.)

6/12/2026

"Simple Implementation and Effective SLA Measurement"

5/5

What do you like best about Creatio Financial Services?

I like that Creatio Financial Services is easy to implement and allows for measuring SLAs for each process, even when they are handled by different areas. The ease of generating new SLAs and immediate measurement are aspects I value greatly. I also find the traceability of service processes useful, as it allows me to quickly identify opportunities for improvement. Additionally, you can measure what the most common problem is and the resolution time, which allows for immediate implementation of improvements. Review collected by and hosted on G2.com.

What do you dislike about Creatio Financial Services?

Having support in Spanish could make things easier when it becomes necessary. The creation of support cases is in English, you should be able to do it in our native language. Review collected by and hosted on G2.com.

What problems is Creatio Financial Services solving and how is that benefiting you?

With Creatio Financial Services, I can easily implement SLAs and measure processes, instantly identifying areas for improvement. It allows me to verify the most common issues and their resolution times to quickly execute improvements. Review collected by and hosted on G2.com.

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Validated ReviewerSource: OrganicAI Translated

See what 24 reviewers think of Creatio Financial Services

4.6 out of 5 · Verified reviews from real users

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