
I find it wonderful to have Ms. Oksana, who looks deeply into our brands and products. She is very professional in client interaction and knowledgeable about the background systems of online marketplaces. Her responsibility and consideration in handling issues, as well as her enthusiastic responses and quick identification of key points, effectively meet our needs. Even when we are new to the system or onboarding a new brand, she consistently provides excellent support. Additionally, the customer service is very good, and the initial setup of Corsearch Brand Protection was very smooth, taking us about one hour each day for a week. Review collected by and hosted on G2.com.
With the internal well-acknowledgement to Corsearch, as we track takedown outcomes, we would like to conduct a more granular analysis of performance. We care about data on success rates, and turnaround times across different case types. Such as by platform, seller behavior, or listing characteristics, so that we can identify areas with lower success rates and optimize our strategies or resource allocation accordingly. Review collected by and hosted on G2.com.