Cornerstone Learning Reviews & Product Details

It's a great platform when you want to demonstrate compliance - but that's it. If you plan to use it, do this: Use it out of the box - adapt your processes to how the system works - not the other way around. Review collected by and hosted on G2.com.

Note: Most people writing reviews about Cornerstone are not end-users (learners). Learners suffer horribly in Cornerstone.

Where do I begin? I've seen it twice now in my different employments.

It has a horrible end-user interface making me doubt that those who built it even have UX designers employed. Things are not logical - at all. Buttons that are essential are not clear, the learning flow is off. I could go on and on.

Writing this (July 2025) relaunching courses by just clicking "Launch" from a curriculum is not possible. The button now says "Request" which doesn't make sense - as you've already viewed the course once. Why would you need to request it? It then sends an approval request that is missed by the ueres' manager. An LMS where you can't revisit your eLearning without a Phd in UX... I lack a proper vocabulary for describing this.

When making Cornerstone aware of issues (like notes(!) not visible to all users) - nothing happens. It's a system for compliance for crying out loud - so things should be tested before launching new features - it seems like they don'ty do that - at all.

It says it all that we have an army of support people employed to answer questions about the use of the system. The new curriculum player 2.0 used to display learning content looks like it was created by someone who doesn't understand how online learning works. The learner should see the course they are taking - nothing else. They don't care about progress in the curriculum while they are trying to learn something - it's like reading a book with commercials in it.

On a normal laptop, the space allowed for the actual learning part (the online course) is so limited, that you need a magnifying glass to view it, if your screen isn't at least 21 inches. Yes, you can click a very small highlighted text so the course launches in a new window, but yet again Cornerstone misses out on the basics of UX. I heard once that Cornerstone considers themselves to be the Microsoft of LMSs. I beg to differ - a lot! Review collected by and hosted on G2.com.

The back administration is very complete and with New features in each new release. Also it has a big users community to help and suggest me New learning ideas. Also the mobile integration is a very good insight. Review collected by and hosted on G2.com.

Not to much adaptable or flexible in changes. you cant revert some steps when you make the configurations. Also some workflows were strong to change and we must adapt our procedures to be as cornerstone suggest. Not to much important. The online authoring tool is quite poor. Review collected by and hosted on G2.com.

The plots I created during the learning experience were very good and added a lot of value to my understanding. Review collected by and hosted on G2.com.

There are many authentication steps required when trying to access the learning materials. Review collected by and hosted on G2.com.

Reporting capabilities are expansive, but at times, data needs to be exported to create advanced dashboards. Automated Email Notifications are good assets of the system as well. I like how they are always striving to be the best in the business and have an agile approach to updating the system. The skills functionality is helpful in impacting career conversations. The talent marketplace is the culmination of the foundational work in the skills space. Review collected by and hosted on G2.com.

Interest List Management and evaluation functionality are not easy to use. Edge import templates need to be updated to better describe required field formats. The templates do not indicate the fields need to be id numbers instead of the name of the field. Review collected by and hosted on G2.com.

1) Scalability - great for large organizations such as ours. 2) Good for administering compliance training, which is what we mainly use it for, although we are trying to encourage more usage for career/professional development purposes. 3) Wide range of out-of-the-box content - we purchased some Content Anytime subscriptions and found this helpful content for curation and professional development opportunities. 4) Accessibility - they're rolling out as many accessible features as quickly as possible, but I wish the releases happen more quickly. 5) Customer support - Cornerstone's customer support and knowledge/support bank of helpful articles are among their greatest services. I appreciate the abundance of information and knowledge I can find on Knowledge Central and Online Help pages, which help me quickly look up answers to my questions. Review collected by and hosted on G2.com.

1) User interface - while parts of Cornerstone are updated, there are some pages like the Certificates, My Team views, and Custom Pages that feel and look outdated. There are certain features that don't feel cohesive within the whole system as the UI looks different from page to page. 2) Reporting - while Cornerstone provides reports that have the basic information and are great starting points, I'd like to see more robust customization features that feel less clunky. Currently, the reporting feature feels overwhelming and not as intuitive; I'd like to see improvements where I can use the filters and see changes to the reports in real time as I'm making changes. I also don't like that I have to "schedule" or "refresh" the reports, as this goes back to my comment about wanting to see the changes in real time to ensure that's the data I want to see before downloading it. 3) Admin features - while I appreciate the wide array of admin features the system offers, it can be challenging to understand what the effects are if one feature is turned on/configured and one is not. This is where the Knowledge Central and online help pages are helpful, but even then, it's still not always clear. I'm wondering if AI can be incorporated to make it easier on the admin as they're configuring settings; for example, AI could have pop-up reminders or notes that suggest, "Have you considered turning on X, since you have Y setting enabled?" or something alike, to help admins better understand the interconnectedness of the features they enable. Review collected by and hosted on G2.com.

The amount of options it provides for the Administrator. Sometimes it can seem a little overwhelming, but once you are working in it for a bit, it really does offer ways to accomplish any and all scenarios that come your way! Review collected by and hosted on G2.com.

Some of the screens that I think should or could be combined are seperate. For example in the course catalog there are some options for learning objects and then under each learning type that are another set of options. It can be confusing to remember where to locate what edits. Review collected by and hosted on G2.com.

Cornerstone provides more than just management of transcripts and push learning. They give employees the opportunity to find relevant learning in ways that make it easy. They give my training teams easy paths to get the right training in front of the right people. The give me access to all the data I need and want to provide meaningful result analysis training, and an easy path for me to training administrators on the tool. Review collected by and hosted on G2.com.

I would love to see more built-in consolidation of the performance and learning platforms in the user experience interface. Something like the current Learner home but that incorporates performance data/tasks.

I also believe support needs to be improved; responsiveness has suffered since the acquisition and mergers. Review collected by and hosted on G2.com.

If you can think of a special use case, it can handle it. You just need a little creativity, a little know how (they also have an extensive library of courses for Admins to learn from) and patience. And if you lack any of that, Cornerstone has a community of users at the ready to help answer any questions or solve any problems you may have. Office Hours are offered daily for any last minute help you may need. Review collected by and hosted on G2.com.

Sometimes it feels like it can do so much, but not exactly what you need it to do. Dealing with annual training requirements is still tricky. Review collected by and hosted on G2.com.

There is so much you can do, from reports, to ILT to creating curricula. The biggest thing we noticed from our old LMS to our new one is the ease of use for the end user. It is so user friendly without much training at all our end users can figure out how to do what they need without much help from the admins. Implementation went great, Dave was with us all along the way and was easy to reach out to when we had questions, and boy did we have questions. We also have customer support available at our fingertips. Review collected by and hosted on G2.com.

The one thing that I find hard to configure is all of the permissions. Together our team can figure out who needs what, but at times it can be overhwheming. Review collected by and hosted on G2.com.

It has all the functionality of an advanced LMS Review collected by and hosted on G2.com.

Highly clunky user experience. Lack of responsively from the client support team. Review collected by and hosted on G2.com.