The willingness to provide clients with the feedback and functionality that they need to perform their jobs at maximum potential. The network of clients that become family and at your disposal when something isn't working there is always someone there to help out. Review collected by and hosted on G2.com.

The length of time that it takes, sometimes, to receive and answer to a question on Global Product Support (GPS) case. While they are very knowledgeable and once the case has started it moves quickly but it sometimes it sits for weeks before an agent picks it up and starts working on it. Review collected by and hosted on G2.com.