JS Joseph S. ERP Administrator Mid-Market (51-1000 emp.) 1/24/2022 More Options - "Lots of knowledge but could use some finishing touches." 3.5/5 Describe the project or task Copley Consulting Group helped with: I have worked with Copley with several companies now and many projects. They were the original implementor of SyteLine for a previous company and the current company I worked for (before I worked for them). We have worked on many upgrades and smaller projects along the way. We are also still working with them on setting up additional products and validation of the system using their FDA Pack Add-on. They will be our partner with our ERP for upcoming projects as well. They have helped with numerous reports. Copley has been there to determine if unused functionality would be a benefit to us. Review collected by and hosted on G2.com. What do you like best about Copley Consulting Group? They are extremely knowledgeable about the product and its features. They have an expert on many areas of the system. They also have a good handle on the roadmap of the product and its add-on products. They have knowledge about the applications and the server-level functionality. They can assist with finding the right host for the system or assist you with setting up your own environment. Review collected by and hosted on G2.com. What do you dislike about Copley Consulting Group? I think their overall project management could use some work. Some companies do not have a good internal project management structure. Being able to provide that would be an excellent service. The price of their services could be better but you get what you pay for with their extensive knowledge of the systems they work with. Also, ideally, they would have a wider range of products that they can work with which would mean working with fewer other vendor. Having someone dedicated to our company who can learn and grow with us would be a benefit also. Review collected by and hosted on G2.com. Recommendations to others considering Copley Consulting Group: Copley is an excellent partner if you have strong internal project management or if you are looking for help with a clearly defined project. They are also one of the premier resllers of Infor products and add-ons. Review collected by and hosted on G2.com. What problems is Copley Consulting Group solving and how is that benefiting you? Copley's FDA pack add-on to SyteLine has added a layer of verification to our system. It has given us a system that is ready to help us get to full FDA validation. Their implementation services have helped set up an environment we can rely on in this ever changing world . Once the ongoing project is complete, we will have a system that is secured with single-signon capabilities and is easier to maintain. Review collected by and hosted on G2.com. Show More Response from Sharyn Haggerty of Copley Consulting Group [Editedit](https://www.g2.com/survey_responses/copley-consulting-group-review-5291389/official_response/edit) Joseph, thank you for sharing this thoughtful review about Copley Consulting Group. We truly value your feedback and strive to make every client experience a satisfying one. We agree that having a dedicated project manager is beneficial for both our clients and Copley. To that end, we now continuously evaluate client projects and assign (among other actions) project managers commensurate with the implementation scope. Additionally, this year we’re launching a wide range of product and service offerings to meet the other vital operational needs of our clients. We look forward to sharing these new solutions with you soon! [See how Copley Consulting Group improved](https://www.copleycg.com/) Validated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 5 reviewers think of Copley Consulting Group 4.4 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/copley-consulting-group/reviews)