G2

Alex S.

Head of Strategic Alliances

Computer Software

Small-Business (50 or fewer emp.)

Originally submitted 5/20/2021

"A thoughtful, highly valuable alternative to Gong and Chorus"

4.5/5

What do you like best about Convin.ai?

Convin helps our sales teams focus and be present in the moment of conversation because they're confident they can easily go back and review calls at a later time. It helps us as managers to be more thoughtful and structured about the way we coach and help reps progress their deals forward. Understanding how often our competitors are mentioned, or how engaged the prospects seem to be on the call is invaluable to our efforts as a small startup winning new customers against incumbents. Review collected by and hosted on G2.com.

What do you dislike about Convin.ai?

The search functionality can be a bit overwhelming, but that's because it's so detailed. It just takes a minute to ensure you're searching in the right way. Review collected by and hosted on G2.com.

What problems is Convin.ai solving and how is that benefiting you?

Before Convin, our team had to use the Google Meet recording functionality, then manually remember to share the recordings after they had rendered. Then we went back and forth on email about the call with coaching notes, and later pulled up those notes in 1:1s after digging through inboxes to find them. We had no centralized place to do this all automatically. Convin has come in and changed all that. In addition to solving all those problems, Convin also provides several solid layers of conversational intelligence that enable us to understand how often we're hearing what phrases or terms, and to coach through deal stages based on that information accessible at a glance. This has taken a major administrative burden off our hands and given us as a management team a much more streamlined and scalable way to improve our sales motions as we grow the team quickly. Review collected by and hosted on G2.com.