G2

Mario A.

Inventory & Receiving Manager

Enterprise (> 1000 emp.)

4/27/2026

"The Ops Team Finally found a life vest to stop from drowning."

5/5

What do you like best about Conversion?

The email & workflow builders are deceptively powerful, so enlightening. They look so simple but you can do a lot with them, and our team absorbed them up quickly. We saw broad user adoption within the 1st month which almost never happens with enterprise tools. The Conversion team also knows Salesforce at a deep level, which mattered because our CRM setup is not straightforward and they navigated it like they had seen it before. Must say we are pleasantly surprised and eager for more Review collected by and hosted on G2.com.

What do you dislike about Conversion?

To be completely transparent, there was nothing lacking. We went in skeptic and came out highly impressed. Review collected by and hosted on G2.com.

What problems is Conversion solving and how is that benefiting you?

Our team had a sprawling setup that required heavy ops involvement for routine tasks. Administration was eating into time that should have gone toward actual marketing. Conversion pulled all of that together. The ops team is leaner now, driving up keep stakeholders stakes, campaigns get built and launched without a unnecessary queue of tickets, and we have clear reporting that leadership can access on their own. The ROI case we made internally played out faster than projected, which will be beneficial to our bottom lines. Review collected by and hosted on G2.com.