![Hugo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo S.")
HS

Hugo S.

Web Project Manager

Small-Business (50 or fewer emp.)

4/3/2023

"Very usefull tool to analyze UX"

5/5

What do you like best about Contentsquare?

New integration of AI-powered tools, very intuitive and impactful, especially the AI summaries and anomaly detection features, which save a huge amount of time when analysing user behaviour and identifying friction points across our digital journeys. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

The zonings and the journey analysis are definitely the 2 best features — they provide incredibly valuable insights into user behaviour. However, the main area where Contentsquare could push further is around CSM support and accompaniment.

The platform offers such a wide range of powerful tools that it can quickly feel overwhelming without proper guidance. We need our CSM to be more proactive, sharing concrete examples, best practices and real-life use cases that help us truly unlock the full potential of the platform. Right now, we feel like we're only scratching the surface, simply because we lack the right inspiration and direction.

The combination with tools like AB Tasty is a perfect example of an underexplored opportunity. The integration exists but is not highlighted enough, and we would love to see more tailored recommendations on how to leverage both tools together effectively.

One concrete suggestion would be to offer pre-built, ready-to-use dashboards designed around specific use cases. Rather than starting from scratch every time, having curated templates would allow teams to get value immediately and really understand the power of the tool without needing to be an expert from day one. Review collected by and hosted on G2.com.

What problems is Contentsquare solving and how is that benefiting you?

Identify the top engagement zones from specific pages. Review collected by and hosted on G2.com.

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Rating Updated (7/28/2026)
Validated ReviewerIncentivizedSource: Organic

See what 631 reviewers think of Contentsquare

4.6 out of 5 · Verified reviews from real users

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