SG Samantha G. Enterprise (\> 1000 emp.) 2/14/2023 More Options - "Perfect to some extend" 3.5/5 What do you like best about Contentsquare? Their massive positive aspect is their customer service. You get dedicated Contentsquare coworkers who are full of resources, very resilient, fun, smart, helpful and very motivated. You get support, challenges and recognition. If there's any bug or doubt eveyone at Contentsquare is reachable and they reply very fast. They won't let you hanging and truthfully desire the best for you. They have a very strong community and ensure full on collaboration. It is rare to find and golden to get. Review collected by and hosted on G2.com. What do you dislike about Contentsquare? It is not as easy and strong as they would represent it. Like any other digital analytics tools there are many aspects to take into consideration and that can be easily forgotten by business or management. Data never fall out of the sky and managing and using a great tool like Contentsquare requires great responsability, communication, documentation and structure. Plus, from time to time it can get quite buggy which makes its usage sometimes frustrating. But this is taking care of and balanced with their great support. Review collected by and hosted on G2.com. What problems is Contentsquare solving and how is that benefiting you? Greater accessibility with non data mindset people. It all looks more understandable than other tools and some functionnalities are very handy, easy and quick to use (gotta love the cs live extension) Review collected by and hosted on G2.com. Show More Response from Akin Arikan of Contentsquare [Editedit](https://www.g2.com/survey_responses/contentsquare-review-7711225/official_response/edit) Hi Samantha, Thanks so much for your review of Contentsquare and the kind words. That's so awesome to hear about the Support team's work. They really work hard. Thank you! We also stay committed to addressing any issues as quickly as possible and we're continuously working to improve the software, Investment into making everything as easy to use and automated as possible is our mission too. If there are any issues you've observed please continue to raise them to the Support team so we can prioritize them. Thank you again! Current UserValidated ReviewerSource: Organic See what 630 reviewers think of Contentsquare 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/contentsquare/reviews)