![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 3/11/2024 More Options - - [Respond as Content Guru storm](https://www.g2.com/survey_responses/content-guru-storm-review-9396470/official_response/new) "Content Guru The Cloud based Innovation Company" 5/5 What do you like best about Content Guru storm? Content Guru provides a great solution for cloud-based telephony, they lead the way in IVR and multi-media systems, giving SMS, Voice, Email, Social media, and CRM light solutions that are always innovating their patform The Support and service are of a very high level, they are constantly adding new capabilities and functions, proactively offering new solutions and highlighting areas of improvement via Forum days The system is reliable and always available for our customers and staff Innovation across the board using the latest technology and AI, call transcription, summary and agent assist driving performance improvements Review collected by and hosted on G2.com. What do you dislike about Content Guru storm? As the company has got bigger and a larger client base we now have to order any custom work with a longer lead time which means we have to plan a lot further ahead in our own roadmap. Review collected by and hosted on G2.com. What problems is Content Guru storm solving and how is that benefiting you? Scalability for an increase in calls during Storms or large power outages. Effective IVR mass messaging, Proactive contact with our customers using SMS, voice and email Multi-channel routing using NLP, AI and transcription and reporting Increase in performance for our staff Review collected by and hosted on G2.com. Show More Rating Updated (9/9/2025) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 111 reviewers think of Content Guru storm 9.5 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/content-guru-storm/reviews)