G2

Brooke C.

Enterprise (> 1000 emp.)

9/20/2023

"Very professional team with design expertise"

4/5

What do you like best about Contensis?

The best part about Contensis is how quickly and professionally tickets/help are dealt with. Me and my team have always had great experience with the support team. All feedback and suggestions for product updates are taken seriously as well, which is really great. It's clear that Zengenti cares about making sure that Contensis is as accessible and useable as possible. Review collected by and hosted on G2.com.

What do you dislike about Contensis?

Some aspects of composition don't work, such as image cropping or image positioning in banners etc. This can get a bit annoying as sometimes things/bugs like this aren't always prioritise.

Also, sometimes the support team isn't always clear about reasons for why issues happen. It usually takes a few days to get a reason why something has broken or fallen over. Review collected by and hosted on G2.com.

What problems is Contensis solving and how is that benefiting you?

Contensis is doing a good job at making sure that communication between admins and editors is the best it can be. For example, implementing notifications for entries awaiting approval, and having a chat on the dashboard with editors will really help us, as our editors edit their own content. Review collected by and hosted on G2.com.

Response from Laura McCullough of Contensis

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Hey Brooke!

Thank you for taking the time to share your experience using our product, Contensis. 🌟

We understand the importance of keeping up with the latest technology and constantly update our product to ensure it meets our users' needs. If you have any suggestions for how we can improve Contensis, please don't hesitate to let us know.

Thank you for joining us at Zengenti Velocity. We hope you had an enjoyable day.