G2

Verified User in Food Production

Small-Business (50 or fewer emp.)

10/12/2021

"Quickly way to onboard overall Jetty Management solution"

4.5/5

What do you like best about Container Terminal Operating System?

Let me approach this in point form for easier reference:

1. As OPUS can be delivered as a SaaS platform, this reduces the overall ownership cost for us as a whole and allows for a quick implementation of the various modules available in OPUS.

2. Being a SaaS, any new features that are released from the product, it is automatically applied to your installation as well which means you are guaranteed future proofing of your product as long as you subscribe to their service.

3. You have the freedom to pick and choose the modules that you want to use (and what you don't want to use)

4. There is some flexibility to customize or change certain functionality to fit your industry - kudos to the implementation team who worked with us through good and bad times to make sure the implementation is successful.

5. The implementation team has years of experience and would be able to propose best practices for your operations. Review collected by and hosted on G2.com.

What do you dislike about Container Terminal Operating System?

In terms of some challenges about the product:

1. Being a SaaS platform, do remember that you have limitations on how much you can change the software. For example, you cannot change the theme or even include your company logo to the product. Hopefully, this functionality will be in future releases.

2. Depending on what type of subscription mechanism you are on, the cost could vary quite a lot.

3. There are some industries that are still quite new to the OPUS team and thus may require some hand-holding - and we had the unfortunate timing to implement during the pandemic situation where travel was restricted. This proved to be a big challenge to the project timeline since there was no possibility for the Implementation team to travel on-site to understand the business process. Review collected by and hosted on G2.com.

What problems is Container Terminal Operating System solving and how is that benefiting you?

1. Problems with jetty management from berth management, pipeline management, including monitoring the flow of the inbound and outbound product

2. Providing a mobile application to track and monitor operations on the ground

3. Safety management by ensuring there are sufficient separations when planning for berthing at the port

4. Overall dashboard to monitor and view Jetty Performance for Operations and Management Review collected by and hosted on G2.com.