CM
Founder & CEO
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Phone calls are now a revenue channel, not just a support cost"
5/5
What do you like best about Consio?

Consio has completely changed how we think about phone conversations. We were missing calls from customers ready to buy, and we had no way to recover that lost revenue. Now, Consio automatically answers inbound calls, helps customers with order status and shipping questions, and even follows up with abandoned cart callbacks. The best part is that every call is connected directly to Shopify orders and revenue, so I can actually see the ROI of every conversation. Review collected by and hosted on G2.com.

What do you dislike about Consio?

I would love to see more advanced analytics around call revenue attribution and customer lifetime value impact. That would help us refine our sales scripts even further. Review collected by and hosted on G2.com.

See what 31 reviewers think of Consio

5.0 out of 5 · Verified reviews from real users

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