Consio has completely changed how we think about phone conversations. We were missing calls from customers ready to buy, and we had no way to recover that lost revenue. Now, Consio automatically answers inbound calls, helps customers with order status and shipping questions, and even follows up with abandoned cart callbacks. The best part is that every call is connected directly to Shopify orders and revenue, so I can actually see the ROI of every conversation. Review collected by and hosted on G2.com.
I would love to see more advanced analytics around call revenue attribution and customer lifetime value impact. That would help us refine our sales scripts even further. Review collected by and hosted on G2.com.