Integration and it being native to Salesforce. Review collected by and hosted on G2.com.

This product is extremely difficult to use. We were sold on this product under the assumption it could do everything that Adobe can do, which it cannot. Users of this product described it as being clunky, disorganized, confusing and "spammy" looking. The obnoxious amount of emails it sends when a document is out for signature is overwhelming. In addition, configuring ANY custom write back tag is NOT easy. There are hardly any setup guides to help with a Salesforce specific organization. Conga Support cannot help if there is a need to create a custom merge field. There are limitations to optional or required write back tags and there is no in between. The amount of time to get up and running from date of purchase was almost a year - inexcusable and unacceptable. Sales team is difficult to get ahold of and goes days, up to weeks to get a response. Review collected by and hosted on G2.com.