I think Common Room is a wonderful platform with a great UI, but what stands out the most is the wonderful team. They've been side by side with us during the implementation process, helping us iron out all the technical issues. The customer service is probably the best I've ever worked with. I enjoy using the platform thoroughly because of this, and I know that if I have any technical hiccups, they're gonna be there within a second to help me out. Review collected by and hosted on G2.com.
I think the HubSpot integration could be improved. That seems to be where some of the data sync issues arise. It was a little bit challenging to set up, especially the integration between Common Room and HubSpot, although a lot of that has to do with the way we've set up HubSpot as a business. Review collected by and hosted on G2.com.
Let's go! We're so happy to hear the Common Room team's been in it with you through implementation and beyond. And that support's been some of the best you've worked with! That's exactly the experience we want every customer to have. We'll make sure the team sees this.
Also, noted on the Hubspot integration feedback. Glad it seems to have been resolved, otherwise don't hesitate to reach out to your CSM to help get it across the finish line.
Thanks again for taking the time to write this, and for trusting us with your ABM work.