The ease of using this software and the functionality that it provides to easily integrate with the current software. The Frequency with which this software is being used in my current company is massive. The customer support of this is also good. The ease of implementation is also awesome. Review collected by and hosted on G2.com.

They can improve on the UI part of this software, by this I mean that although there are number of features available but navigating sometimes becomes cluttered. Review collected by and hosted on G2.com.