![Ryan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan C.")
RC

Ryan C.

Product Manager

Mid-Market (51-1000 emp.)

9/22/2021

More Options
- 

"Best low-code chatbot automation"

4/5

What do you like best about Cognigy.AI?

I love how friendly their UI/UX is. They have a drag and drop flow chart that is fluid and flexible. Without writing a single line of code, you can build your logic using their inbuilt tools (they call it nodes). They also have a lot of integration with third-party tools. Their documentation is also solid. Review collected by and hosted on G2.com.

What do you dislike about Cognigy.AI?

Nothing much. However, since Cognigy is still a startup, there are still features lacking compared to the other big boys. For example, their analytics and translation features still have much room for improvement. But I heard they are actively developing new features, so these problems should g away in due time. Review collected by and hosted on G2.com.

What problems is Cognigy.AI solving and how is that benefiting you?

We are trying to reduce the time to market for an ai chatbot. Our support team has been overwhelmed with spam and support tickets that. We have decided that the best way to solve this issue is by implementing a chatbot. Cognigy has exceeded our expectations in this regard. We expected to roll out the chatbot in 3 months but the Cognigy was so easy to use that we developed and rolled-out the entire thing in less than a month. Kudos to Peter, the brilliant Cognigy consultant that assisted us. Review collected by and hosted on G2.com.

Show More

 ![Cognigy.AI](https://play.vidyard.com/acAZGP3kBGWoaUbK6Akgbh.jpg "Cognigy.AI")

Rating Updated (9/27/2021)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 12 reviewers think of Cognigy.AI

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/cognigy-ai/reviews)