G2

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/30/2026

"Intuitive UI, Fast Integrations, and a Big Efficiency Boost"

4.5/5

What do you like best about Cogito?

For me, I just love the UI. It’s so easy to find your way around, and it’s simple to train other staff members on it, so overall it’s a great product fit. In terms of integration, it’s also very easy to implement—I think we did all of ours in a couple of hours. Performance is on point and it allows you to be so much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Cogito?

1) Cogito can only be as good as the data quality behind it, so if the data is poorly organised it can lead to inconsistent answers. For example, we have finance policies stored across three different SharePoint folders with conflicting versions, and that produces different answers.

2) The setup cost was initially higher than I would have liked.

3) It’s also worth noting that AI makes mistakes, so this needs to be factored in. Review collected by and hosted on G2.com.

What problems is Cogito solving and how is that benefiting you?

1) When employees need to access data easily, clearly, and consistently, this solves that problem.

2) In a large organisation, information can be scattered across multiple systems, folders, emails, etc., and this helps manage all of that in an efficient way.

3) It also really helps with new starters, getting them up and running and productive very quickly. Review collected by and hosted on G2.com.