What I appreciated most was how their AI engineers approached the problem. We wanted to automate part of our product inspection process, but our requirements weren't completely defined when we started.
The team helped us understand what was realistic with computer vision and worked with our production staff to identify the defects we needed to detect. They were also responsive when we requested changes during testing. Review collected by and hosted on G2.com.
The initial model struggled with certain defects when lighting conditions changed on the production line. We had to collect additional images and go through a few more rounds of training than expected.
The team eventually improved the results, but I think a more detailed assessment of our production environment at the beginning would have helped us avoid some delays. Review collected by and hosted on G2.com.