G2

Babatunde O.

Technical Support Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

10/28/2026

"Consistent Remote Workspaces That Simplify Troubleshooting"

4.5/5

What do you like best about Coder?

The consistency of the remote workspaces makes troubleshooting much less painful. When a developer or freelancer reports an environment-related issue, I can usually spin up or inspect a comparable workspace with the same tools and dependencies already in place. That reduces the usual “it works on my machine” back-and-forth and helps us get to the real problem faster. Connecting through VS Code feels natural, and the templates make it easier to keep setups repeatable, especially when we’re testing different support scenarios. Review collected by and hosted on G2.com.

What do you dislike about Coder?

Workspace startup times can be inconsistent, and larger or more complex templates sometimes take longer than I expect. Early on, I also found the learning curve around permissions and template management took some time to get comfortable with. When a specific workspace isn’t behaving as expected, figuring out what’s going on can require more digging than I’d like, which is especially frustrating during a busy support shift. Review collected by and hosted on G2.com.

What problems is Coder solving and how is that benefiting you?

In the past, environment-related support tickets usually meant either trying to recreate someone’s setup locally or asking users to send long lists of version numbers and configuration details. That process slowed down resolution and sometimes led to inconsistent results. With Coder, we now have more standardized environments that we can reference or spin up quickly when needed. As a result, onboarding new technical users is smoother and faster, and we spend much less time tracking down configuration differences from one machine to another. Review collected by and hosted on G2.com.