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Nazmul H.

Lead Generation Specialist

Small-Business (50 or fewer emp.)

11/16/2021

"Easy to use esigning software."

5/5

What do you like best about CocoSign?

I am not a designer and it took me less than 5 mins to install and design my first sign. The software is easy to use, the interface is super intuitive with tons of features for both novice and experienced designers, and the customer service team was great helping me figure out how to do some of the more difficult things. Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

There are so many templates to choose from that it is hard to find what you need out of all the choices. I wish there were easier ways for people to create their own. Review collected by and hosted on G2.com.

Response from Bill Naber of CocoSign

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Hi Nazmul,

Thanks so much for sharing your experience with us. We consider your suggestions to be very insightful. I will pass it on to our product development team to see if they could add the search feature for templates in the upcoming releases. And you can also create your own template by uploading the file. If you have any questions or concerns, please feel free to contact us at support@cocosign.com.

Best wishes!

CocoSign Reviews & Product Details

CocoSign is a HIPAA-compliant cloud-based electronic signature software for SMBs and professionals. CocoSign stands as the easiest alternative to DocuSign and HelloSign with competitive pricing and straightforward features, helping businesses streamline eSignature workflows immensely and get contracts signed 5x faster.

Seller

CocoFax

Languages Supported

English

Overview by

Bill Naber (Product Manager)

Pricing

Pricing provided by CocoSign.

Free

$0.00

Per Month

Essential

$12.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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CocoSign Media

CocoSign Demo - Document tracking and management makes easier

All your uploaded documents will be saved on CocoSign. Check document status, send notifications, and speed up your signing process.

CocoSign Demo - Send documents to multiple recipients all at once

Using CocoSign’s bulk send feature, you can send a document to more than one recipient for signature and track the signing progress of each recipient.

CocoSign Demo - Work efficiently with document folders and real-time audit trail

CocoSign enables you to classify your documents in different folders and easily find them out. Check the audit trail history of each recipient and see document signing progress in real time.

CocoSign Demo - Prepare agreements and contracts faster with templates

Craft a template that you can use repeatedly on CocoSign! Upload a document, assign roles and fields, save and use your template in a few minutes!

CocoSign Demo - Manage your eSignatures within your CocoSign account

Check the legally binding electronic signatures and initials in your CocoSign account, edit and create more.

CocoSign helps you build up brand image with customizable options, add your own logo, change colors and customize your URL to promote your brand.

CocoSign Reviews (112)

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Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

6/23/2021

"Avoid, non existent customer service!"

0/5

What do you like best about CocoSign?

Cocosign worked well for the first year and a half, but shortly after paying the annual renewal fee our customers were not receiving emails or documents to sign. Customers could not even sign documents sent via a signing link. Contacted Cocosign numerous times but they do not even have the courtesy to respond. I want a refund but again my request has been ignored. We are a charity who really rely on getting contracts signed so we can provide our service, and we have not been able to do this for nearly a month. Now having to find alternative solutions! Please do not sign up with cocosign if you value your business and customers, there is no support or help if problems arise! Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

No response from support, extremely disappointed and frustrated. Want a refund of our fee as we have not been able to use, obviously still waiting for a reply from them. Terrible service! Review collected by and hosted on G2.com.

Response from Bill Naber of CocoSign

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Hi there,

Thank you for your feedback and suggestion. We've taken your thoughts to heart and updated some guides and tips for customers based on your suggestion. If you have any questions or further suggestions, please don’t hesitate to let us know.

Best wishes!

Steven C.

President & CEO

Small-Business (50 or fewer emp.)

2/21/2024

"Terrible Customer Service, System has periodic outages and issues."

0/5

What do you like best about CocoSign?

Cocosign, for about two years, was a decent system with the ability to have unlimited links and templates. Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

Their customer service was subpar at best. Trying to get in contact with their support was almost impossible and non existent. We had issues pertaining to clients receiving emails and it took days to get a response and did not look good on our company. Review collected by and hosted on G2.com.

What problems is CocoSign solving and how is that benefiting you?

Cocosign was supposed to help us ease our issues with our employees signing documents and clients signing off on electronic documents. However, their system had issues with emailing clients and preventing us from being able to work with them and eventually having to navigate away from their system. Review collected by and hosted on G2.com.

Mak A.

ceo

Small-Business (50 or fewer emp.)

8/14/2022

"cocosign | a very convenient service"

5/5

What do you like best about CocoSign?

the best thing I like about cocosign is the no credit card requirement Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

I would mention that the experience is a little overwhelming Review collected by and hosted on G2.com.

Ashraful I.

Small Business Owner

Mid-Market (51-1000 emp.)

2/21/2022

"Excellent,reliable and helpful software for electronic signatures."

5/5

What do you like best about CocoSign?

Its dashboard is amazing and anyone can work on it easily. I use CocoSign to digitally sign my documents and agreement with clients. This software makes coordination very easy with its real-time updates and tracking. I have always been satisfied with the software and how it serves the very purpose for which it was designed. By using an effective tool that streamlines our client's relationships, I can keep our clients stress-free. Overall CocoSign Is amazing software. Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

Nothing to complain about here! CocoSign worked well for me and I decided CocoSign is the best E-signing software. Review collected by and hosted on G2.com.

Recommendations to others considering CocoSign:

I recommend it highly for those who are searching for a more easy, reliable, and very much helpful e-signing software. Review collected by and hosted on G2.com.

What problems is CocoSign solving and how is that benefiting you?

My work became easier since I did not need to use another platform to e-sign and collect signatures from my co-workers. The benefit is not having to pay for a paid service to get paperwork signed. I am more productive with it since it makes my life easier. making it easier for the people to sign paperwork. It is saved me time enough to be relaxed and it is also reliable. Review collected by and hosted on G2.com.

Dr Madiha R.

Gynecologist and Obstetrician

Small-Business (50 or fewer emp.)

11/28/2021

"It's safe and convenient."

5/5

What do you like best about CocoSign?

Since I started using CocoSign, I have enjoyed how safe and secure it is for keeping medical records organized. I love the platform because it provides us with a virtual vault where we store patient documents records. Comparing it with previous applications and software that I've tried out before, it's very effective in getting medical documents signed on time. It has helped improve how we offer services to our patients. Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

Although CocoSign is mobile-friendly, I wouldn't say I like that there is no mobile app available for Android and Apple. Creating one would significantly improve the user experience. Review collected by and hosted on G2.com.

Recommendations to others considering CocoSign:

It really is helping us a lot with its integration with our Hospital Management Software. Must-have tool to be integrated into your Management system to have ease in your documented operations. Review collected by and hosted on G2.com.

What problems is CocoSign solving and how is that benefiting you?

Getting documents to be signed was a significant problem in our clinic, and it took lots of time to get orders signed. However, CocoSign solves this problem because healthcare professionals using the web app find it easy to handle the associated paperwork since it only requires internet connectivity. No longer are our patients forced to wait in line to get their documents approved. Review collected by and hosted on G2.com.

Mehtab A.

Web Developer

Small-Business (50 or fewer emp.)

11/20/2021

"Best E-signing tool to get NDA's and Project Proposals signed remotely for our Software Agency."

5/5

What do you like best about CocoSign?

I love how this tool provides the flexibility to supervise documents, whether our recipient has seen a document or not. Moreover, we can inform them about sent documents and we can set reminders to let them know about the document. CocoSign comes in handy for our globally spread clients. It is very easy to upload forms, add a few fields, and navigate them by phone. I like that I can make certain fields necessary and others optional and that I can send them to many signers while making make sure I get valid signatures. Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

Having control of all documents using a mobile is all good until we have to get signs for our non-techy clients. They find it difficult to sign the documents through mobile, I hope they will make it easier for mobile too. Review collected by and hosted on G2.com.

Recommendations to others considering CocoSign:

Other than a slightly difficult mobile version it's super easy to use and I think it's the best one available in the market. Highly recommended! Review collected by and hosted on G2.com.

What problems is CocoSign solving and how is that benefiting you?

It really helps to be able to do everything from a complex NDA to a simple one-page agreement. CocoSign automation provides sending those documents to people who need to sign and then returning them as a completed and signed document is immaculate. Its document monitoring feature is extremely accurate and helps us get timely signatures often. Review collected by and hosted on G2.com.

Response from Bill Naber of CocoSign

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Hi Mehtab,

Thank you for your feedback and for bringing this to our attention. We now have improved the signing steps in mobile and if you’re open to discussing your experience further, we can be reached at support@cocosign.com.

Best wishes!

Mehedi H.

Chief Executive Officer

Mid-Market (51-1000 emp.)

10/22/2021

"Easy to use e-sign software"

5/5

What do you like best about CocoSign?

"CocoSign is a digital signing software that allows users to sign documents online.

According to the company’s blog post, ""CocoSign is an easy way for small businesses to sign documents online.""

The software allows users to sign all types of digital documents, including PDFs and Microsoft Word documents. It has features like automatic signature recognition that scans all the text on the document to match it with your signature. The software also recognizes signatures from different states or regions." Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

The app has been really useful for me on the web. I don’t think they've released a mobile version yet. Review collected by and hosted on G2.com.

What problems is CocoSign solving and how is that benefiting you?

CocoSign has been a great tool for our department, helping us make changes on student outlines. We've had to make some adjustments, but overall it's benefitted our department in the long run. A document that all our students were required to sign electronically. Unfortunately, some of our students were on campus during different days and times. Review collected by and hosted on G2.com.

Response from Bill Naber of CocoSign

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Hi Mehedi,

Thank you for taking the time to give your feedback. I will pass it on to our product development team to see if the mobile application will be released. I’ll be sure to keep you updated.

Best wishes!

Jason B.

CEO

Small-Business (50 or fewer emp.)

12/14/2021

"Great little signature app"

4/5

What do you like best about CocoSign?

Easy to see who signed and who is left to sign the document. Easy flow from uploading the document to naming and assigning appropriate people to sign in the right place. Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

The only real thing I dislike is once you are set up that every time you open a document, it now open CocoSign. There needs to be a way to assign a default open doc. Not all the time do I want to have signage and usually just want to open the document regualry. This can be very annoying and takes away from the user experience. Review collected by and hosted on G2.com.

Response from Bill Naber of CocoSign

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Hi Jason,

Thank you for your feedback and for bringing this to our attention. I would like to personally assist you with making things right. For better assistance, could you please provide more information regarding the document issue? If you’re open to discussing your experience further, we can be reached at support@cocosign.com.

Best wishes!

Saima S.

Admissions Manager

Small-Business (50 or fewer emp.)

11/24/2021

"Fast, Reliable and Affordable Software for E-sign"

5/5

What do you like best about CocoSign?

First of all it is very easy to get sign up and is very easy to use. It is affective in business and It is affordable so that almost everybody can use it. It has very nice dashboard. Its easy for administrator to manage the things on the go. It is something great for e-signatures. I am happy while using this amzi Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

It is a very nice software and it is working

properly. There is no reason to dislike this software. It it is cheap and affordable software so that everyone can use it. Review collected by and hosted on G2.com.

Recommendations to others considering CocoSign:

I will recommend this nice software for sure to my contacts. Review collected by and hosted on G2.com.

What problems is CocoSign solving and how is that benefiting you?

All students get their assignments signed with this software.

All my offce administration is using this software for ease of business. I am using this with my new students as well. Review collected by and hosted on G2.com.

Ghulam M.

Email Marketing Manager

Small-Business (50 or fewer emp.)

1/23/2022

"Easy to use , eSignature , Management"

5/5

What do you like best about CocoSign?

I like this tool it provides the flexibility to keep and organize records. As a Marketer, I use this tool for organizing the document that I want to send to my clients. Sometimes I want to send one document to many clients so the "Bulk send" feature of cocosign helps me a lot to do this. Handling signature paperwork is made extremely efficient with CocoSign’s features. Its interface is very user-friendly.it is easy to manage things and it is affordable so everybody can use it for business. Review collected by and hosted on G2.com.

What do you dislike about CocoSign?

There is one thing that can be improved user experience that is mobile-friendly. Sometimes it is difficult to sign documents on mobile. Review collected by and hosted on G2.com.

Response from Bill Naber of CocoSign

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Hi Ghulam,

Thank you so much for your review! We have improved the signing process on mobile and you can now easily sign the document by following the notification. Please kindly have a try and let us know if you need any further assistance.

Best wishes!