Paul C.
PC
Small-Business (50 or fewer emp.)
"Great Benefits with Room for Customer Service Improvement"
4/5
What do you like best about CoAd Quantum?

I appreciate CoAdvantage for enabling us to access large group health care plans at reasonable rates, something we couldn't qualify for as a small company. I like having everything in one place, and not having to file payroll reports or worry about the legal climate of tax filings is nice too. We've had a good relationship with CoAdvantage and fair pricing overall. I also find the consolidation of payroll, benefits, HR services, etc., convenient. Review collected by and hosted on G2.com.

What do you dislike about CoAd Quantum?

I had to replace our time tracking system because the old didn't integrate, and their integrated system isn't as good as what we had. The quality of customer service has declined over the past few months. Our original representative was very competent and helpful, but the replacements haven't been as good. One of the replacements was fired within the first 2 months, and the next one lacks the professionalism of our original. Review collected by and hosted on G2.com.

Response from Angela Rieszer of CoAd Quantum

Paul, thanks for taking the time to leave a review! It’s great to know that CoAdvantage is helping streamline payroll and provide access to large group health plans for your small business. We appreciate your feedback and value your continued trust as a CoAdvantage customer.

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