G2

Marta S.

RevOps Manager

Small-Business (50 or fewer emp.)

9/4/2026

"A solid solution for sales calling and performance tracking"

5/5

What do you like best about CloudTalk?

What I like best about CloudTalk is how easy it is to use and how smoothly it integrates with the CRM. It makes it simple for the sales team to manage calls, keep activities properly tracked, and have all the relevant information in one place. The reporting and call analytics are also very useful for monitoring performance and identifying areas for improvement. CloudTalk has been reliable in our day-to-day use. Calls connect quickly, the platform generally runs smoothly, and we haven't experienced major performance issues. The overall speed is good, both when making calls and when syncing activity with the CRM, which is important for keeping the sales workflow efficient. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

One area that could be improved is the interface when setting up and managing integrations. It could be more intuitive and user-friendly, making it easier to understand the configuration options and manage integrations without needing additional guidance. Review collected by and hosted on G2.com.

What problems is CloudTalk solving and how is that benefiting you?

CloudTalk helps us manage our sales calls in a much more efficient way. The platform is easy to use, integrates well with our CRM, and gives us good visibility into team performance. The AI features and call analytics are useful for understanding conversations and identifying areas for improvement, while the integrations help reduce manual work. Overall, it offers good value for the price, and the support and onboarding experience has also been very positive. Review collected by and hosted on G2.com.