I love the flexibility and ease of use of Cloud Based VoIP PBX, allowing team members to make and receive professional business calls from anywhere using desktop or mobile apps without needing any physical office hardware. I value the auto-attendants (IVR) that automatically route incoming callers to the right department, and the mobile and desktop softphone apps that let us handle business calls seamlessly from anywhere. The initial setup was very smooth and quick, taking less than an hour since there was no physical hardware to install. Integrating with our CRM to log call histories automatically is another feature that enhances our efficiency. Review collected by and hosted on G2.com.

While the platform has been very reliable, I think there could be some minor improvements to the admin dashboard UI to make managing user permissions more intuitive. Adding clearer role templates and a search bar would make managing permissions faster and easier. Review collected by and hosted on G2.com.