JN

Jose N.

Director of operations

Small-Business (50 or fewer emp.)

10/2/2025

"Close CRM keeps us sharp, fast, and focused"

5/5

What do you like best about Close?

Since our last review, Close has rolled out Chloe, a built-in AI assistant across the platform. Chloe Chat in particular caught our eye, it lets you ask questions right from any lead page (like who's the main contact, or a quick summary of recent activity) instead of digging through the record manually. Review collected by and hosted on G2.com.

What do you dislike about Close?

Nothing major to add, Close continues to be fast, clean, and easy to use. Support has stayed responsive whenever we've needed help. Review collected by and hosted on G2.com.

What problems is Close solving and how is that benefiting you?

Close helps us stay fast, organized, and responsive across internal operations and outreach workflows. It solves the problem of juggling multiple tools by giving us one streamlined platform for CRM, email tracking, and sales engagement. We can follow up quickly, track conversations, and manage tasks without losing momentum. It’s a huge boost to our productivity and clarity — especially in a fast-moving environment where timing and context matter. Review collected by and hosted on G2.com.

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Rating Updated (8/14/2026)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 2051 reviewers think of Close

4.7 out of 5 · Verified reviews from real users

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