![Mark R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark R.") MR Mark R. E-Commerce Account Manager Marketing and Advertising Small-Business (50 or fewer emp.) 9/3/2019 More Options - "Awesome for Email Marketing, Buggy and Clunky Though" 3/5 What do you like best about ClientTether.com? I love the drip system for email marketing. The Action Plans are easy to set up and the ability to text and call is powerful. I do love that I am able to do everything in here (Even if it isn't the best). I am able to manage a pipeline and email marketing campaign. The team, support, and future capabilities is amazing. They really do care about you and will drop everything to make sure you are taken care of. And they are always updating their software, so it will get better, but it just has too many problems right now. Review collected by and hosted on G2.com. What do you dislike about ClientTether.com? A LOT. This system is honestly hard to use and it looks like it was made in the early 90's. Their support is AMAZING. But it doesn't change the fact that it is not intuitive, the system is clunky and always seems to bug out, and it just gets frustrating to use. Their system for managing emails is TERRIBLE. You go to the history tab and it shows you the emails you've sent and text messages received, but it doesn't record responses from emails! What!? That should be a basic feature. So I have to leave the tool and go to my emails and search for the name to find their past responses. Texting is awesome, but you don't have a conversation started with your number. It starts with the generic number on here and it notifies you that they responded. Then you reach out again with your number and rarely do you hear back because they don't recognize the number or don't remember responding. Again, I can't stress enough how clunky the system is. Review collected by and hosted on G2.com. What problems is ClientTether.com solving and how is that benefiting you? Email marketing. I am able to reach out to lists of current and potential leads and turn them into warm leads and initiate a call. Review collected by and hosted on G2.com. Show More ![ClientTether.com](https://play.vidyard.com/XcNiQRQtzeFuGABrrXLUDr.jpg "ClientTether.com") Response from Dave Hansen of ClientTether.com [Editedit](https://www.g2.com/survey_responses/clienttether-com-review-3126380/official_response/edit) Mark - Thanks for your feedback. I know the text automation helped you double your pipeline in the first month or two of using our platform. Sorry that you experienced some bumps along the way. We'd love to get your updated feedback on all of the new tools and updates our team has released since you left this review. Best of luck! Rating Updated (9/5/2019) Current UserValidated ReviewerIncentivizedSource: G2 invite See what 11 reviewers think of ClientTether.com 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/clienttether-com/reviews)