![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
EA

Verified User in Accounting

Mid-Market (51-1000 emp.)

8/4/2026

"Bulk NPS Surveys with Automated Reminders and Robust Reporting"

4.5/5

What do you like best about ClearlyRated?

the ability to send our clients surveys in bulk, with automated reminders and robust reporting for responses. having an nps score has been incredibly valuable to track over the past few years as we continue refining our client experience strategy. Review collected by and hosted on G2.com.

What do you dislike about ClearlyRated?

That the questions on the survey are standardized, and not customizable, although I can understand why as it relates to our NPS score. We're currently looking at other options to send surveys that are more customized to our client base. Review collected by and hosted on G2.com.

What problems is ClearlyRated solving and how is that benefiting you?

It has helped us answer the question of "how do our clients feel about us and our service"? It has also benefitted us to see specific employees get a shoutout from clients, so that we can recognize them, and also address any issues that may come out of the survey responses. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 127 reviewers think of ClearlyRated

4.8 out of 5 · Verified reviews from real users

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