G2

Matteo F.

Director of Operations

Small-Business (50 or fewer emp.)

10/2/2026

"Finally stopped maintaining our catalog by hand"

4.5/5

What do you like best about Claro AI?

What I like most is that it actually handles the messy part of running a multi-supplier catalog — the constant price changes, renamed SKUs, and suppliers all sending their data in different formats. Before Claro we were patching spreadsheets by hand pretty much every week, and things still slipped through. Now the catalog stays current on its own, and when a supplier changes something we catch it right away instead of hearing about it from a customer. Review collected by and hosted on G2.com.

What do you dislike about Claro AI?

The main gap right now is on integrations. Claro doesn't have many direct, out-of-the-box connectors yet, so hooking it into our existing systems meant going through API integration rather than just flipping a switch. It works and it's flexible, but it does mean you need some technical resource on your side to set it up, and I'd love to see more native connectors so less of that falls on the customer. Review collected by and hosted on G2.com.

What problems is Claro AI solving and how is that benefiting you?

We sell products sourced from dozens of suppliers, and keeping the catalog accurate was a constant drain — every supplier sends updates in their own format and on their own schedule, so prices, availability, and product details were always drifting out of sync. We were catching errors only when a customer flagged them, which is the worst way to find out. Claro keeps the whole catalog continuously reconciled against supplier data, so changes get picked up automatically instead of someone having to chase them down in spreadsheets. The biggest benefit has been time: the manual reconciliation work that used to eat days every month is largely gone, and we trust what's on our storefront a lot more because it's no longer dependent on someone remembering to update it. Review collected by and hosted on G2.com.