We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any external source to help us. Tools such as Capture Ideas, which analyze our tickets from Zendesk, which is our primary tool, are just the right features we needed. The UI is straightforward and refreshing, which is an added benefit. Review collected by and hosted on G2.com.

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight slowdown due to the overloading of data sets. Maybe the AI will take time to adapt to the tool, but having a polished version of these tools would greatly help us. Review collected by and hosted on G2.com.